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Verbal De-Escalation (Corporate)
Building Blocks Learning Network
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Corporate / Group Training
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North America
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On-site
These are increasingly stressful times. In dealing with delicate or complex situations, you may find your client or even colleague...
Using Emotional Intelligence in a Call Centre (Corporate)
Building Blocks Learning Network
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Corporate / Group Training
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North America
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On-site
Working in a call centre or a client-centered job can be rewarding, although it can also come with challenges such...
Psychological Safety
Genos International
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Corporate / Group Training
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Multiple (3)
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Virtual Classroom, On-site
This 3-hour program provides participants with practical tools and techniques to enhance psychological safety at work. It’s great for teams...
Conflict Resolution -Getting Along in the Workplace
Mainstream Corporate Training
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Corporate / Group Training
4.5
(4)
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Multiple (2)
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Self-paced Online, Virtual Classroom, On-site
Many people see conflict as a negative experience. In fact, conflict is a necessary part of our personal growth and...
Managing Pressure and Maintaining Balance
Mainstream Corporate Training
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Corporate / Group Training
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Multiple (2)
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On-site, Self-paced Online, Virtual Classroom
When things are extremely busy at work and you have your hands full with many tasks and dealing with difficult...
Displaying 1-7 of 7 results
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