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Critical Service and Sales™ Skills
Janek Performance Group
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Corporate / Group Training
-
Multiple (3)
-
Virtual Classroom, On-site
Best-in-class companies place critical importance on providing an effective customer experience. Every customer interaction should matter; contributing to an overall company...
Commitment to Extraordinary Service
Infopro Learning
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
The Commitment to Extraordinary Service training program aims to cultivate a customer-centric approach by focusing on the mindset and abilities...
Customer Service Upsell/Cross Selling Skills - Experience+™
ASLAN Training & Development
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Corporate / Group Training
5.0
(3)
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Multiple (2)
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Virtual Classroom, On-site
How to Offer The Best Customer Service and Make Sales at the same time. A high percentage of customer service...
Customer Service: The Basics
GoldSRD
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
Each and every one of us serves customers, whether we realize it or not. Maybe you’re on the front lines...
Effective Customer Service Training for Business Success
Infopro Learning
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Corporate / Group Training
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Worldwide
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On-site
Customer service training programs are tailored to thoroughly train your employees and drive your organization forward by improving customer satisfaction...
Inbound Sales Skills - InTelegence™
ASLAN Training & Development
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Corporate / Group Training
5.0
(6)
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Multiple (2)
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Virtual Classroom, On-site
InTelegence makes it easy to serve while being better at sales. We Start with the Heart We begin by addressing...
Other Centered® Selling Sales Training
ASLAN Training & Development
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Corporate / Group Training
4.9
(64)
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Multiple (2)
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Virtual Classroom, On-site
Other-Centered® Sales Training Research shows that customers and buying are changing. Selling is getting harder. And none of the sales...
Call Center Training Basics of Successful Call Centers
GoldSRD
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Corporate / Group Training
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Multiple (2)
-
Virtual Classroom, On-site
Phone skills are a highly valuable tool to have in an employee’s skill set, and Call Center Training will help...
Finding Fit (Corporate)
Building Blocks Learning Network
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Corporate / Group Training
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North America
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On-site
Effective public servants bring a strong sense of self to their work. They know their place in the organization --...
How Government Works (Corporate)
Building Blocks Learning Network
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Corporate / Group Training
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North America
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On-site
This workshop provides both a broad and a detailed road map of government. You will learn about the mechanics of...
Legislative ToolBox (Corporate)
Building Blocks Learning Network
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Corporate / Group Training
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North America
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On-site
This workshop first provides a road map to help participants understand the sequencing of various parts of the legislative process,...
MCs and TB Submissions (Corporate)
Building Blocks Learning Network
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Corporate / Group Training
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North America
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On-site
Cabinet and its committees—of which the Treasury Board is one—provide the forum in which Ministers make decisions on government policy...
Critical Elements of Customer Service
Mainstream Corporate Training
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Corporate / Group Training
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Top 10 Course
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Multiple (2)
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On-site, Self-paced Online, Virtual Classroom
While many companies promise to deliver an incredible customer experience, some are better at delivering than others. This two-day course...
Customer Service Excellence: Virtual Training (1.5-Hour)
IdeaGuides: Training and Meeting Facilitation
|
Corporate / Group Training
5.0
(3)
-
Multiple (2)
-
On-site
This powerful, tailored, 1.5-hour workshop will give your staff more than just the foundation on providing good internal and external...
Customer Service Excellence: Virtual Training (4-Hour)
IdeaGuides: Training and Meeting Facilitation
|
Corporate / Group Training
5.0
(2)
-
Multiple (2)
-
On-site
This powerful, tailored, 4-hour workshop will give your staff more than just the foundation on providing good internal and external...
Customer Service Excellence: Virtual Training For Call Centers (1.5-Hour)
IdeaGuides: Training and Meeting Facilitation
|
Corporate / Group Training
-
Multiple (2)
-
On-site
This powerful, tailored, 1.5-hour workshop will give your staff more than just the foundation on providing good internal and external...
Customer Service Excellence: Virtual Training For Call Centers (4-Hour)
IdeaGuides: Training and Meeting Facilitation
|
Corporate / Group Training
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Multiple (2)
-
On-site
This powerful, tailored, 4 and 8 hour workshop will give your staff more than just the foundation on providing good...
Managing Customer Service
Mainstream Corporate Training
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Corporate / Group Training
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Multiple (2)
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On-site, Self-paced Online, Virtual Classroom
The need to lead, model, and promote the organizational values within a customer service environment is essential for business success....
Sales and Customer Service Training for Call Center Agents
Mainstream Corporate Training
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Corporate / Group Training
5.0
(1)
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Multiple (2)
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On-site, Self-paced Online, Virtual Classroom
Whether we choose to embrace them or cannot stand being interrupted by their calls, call centers are a business element...
Displaying 1-20 of 26 results
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