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Identifying & Prioritizing Customer Needs
Orion Development Group
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Professional Course
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From 150 USD
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Online
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Self-paced Online
The business process (or value chain) is the engine that produces value in the form of products or services a...
Kano Diagram
Orion Development Group
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Professional Course
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From 100 USD
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Online
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Self-paced Online
Customer satisaction is not a one-size-fits-all concept. The Kano model helps you understand which customer needs are essential and which...
Building Customer Connections
Omega Performance
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Professional Course
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Online
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Self-paced Online
Equip your branch bankers and managers with the skills they need to build stronger connections with and earn more business...
Privacy and Security
SGE International, LLC
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Professional Course
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Las Vegas
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Classroom
This learning experience brings awareness to the importance of maintaining customers' information as confidential and how to address common security...
Customer-Centric Enterprise: Scale Product Lifecycle Management
edX
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Professional Course
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Intermediate level
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From 199 USD
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Online
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Self-paced Online
This course provides a flexible and customizable playbook to build out a Product Enterprise and evolve an organization’s Business Model....
Customer Service Excellence: Virtual Training (1.5-Hour)
IdeaGuides: Training and Meeting Facilitation
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Corporate / Group Training
5.0
(3)
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Multiple (2)
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On-site
This powerful, tailored, 1.5-hour workshop will give your staff more than just the foundation on providing good internal and external...
Customer Service Excellence: Virtual Training (4-Hour)
IdeaGuides: Training and Meeting Facilitation
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Corporate / Group Training
5.0
(2)
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Multiple (2)
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On-site
This powerful, tailored, 4-hour workshop will give your staff more than just the foundation on providing good internal and external...
Customer Service Excellence: Virtual Training For Call Centers (1.5-Hour)
IdeaGuides: Training and Meeting Facilitation
|
Corporate / Group Training
-
Multiple (2)
-
On-site
This powerful, tailored, 1.5-hour workshop will give your staff more than just the foundation on providing good internal and external...
Customer Service Excellence: Virtual Training For Call Centers (4-Hour)
IdeaGuides: Training and Meeting Facilitation
|
Corporate / Group Training
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Multiple (2)
-
On-site
This powerful, tailored, 4 and 8 hour workshop will give your staff more than just the foundation on providing good...
e-Selling Prospecting Revolution
Master Connection Associates
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Corporate / Group Training
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Multiple (2)
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Self-paced Online, On-site
e-Selling Prospecting Revolution is a session that is receiving rave reviews and a positive ROI from our clients. We focus...
Free Test Drive: Is Your Organization Customer Centric?
Eagle's Flight
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Professional Course
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Online
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Webinar
Even in this hyper-competitive market many organizations are missing the benefit of being customer centric. Often the challenge is that...
Building Better Customer Relationships
IFI Training
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Corporate / Group Training
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Multiple (2)
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On-site
A 1-Day Workshop designed to help business professionals form close relationships with new customers and deepen existing customer relationships. Strong...
Culture of Services: Paradox of Customer Relations
edX
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Professional Course
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Beginner level
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From 49 USD
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Online
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Self-paced Online
Services are everywhere in our society. We cannot live without them. More than 70% of advanced economies fall under the...
Sales Management Systems
Baker Communications, Inc.
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Professional Course
5.0
(30)
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Multiple (2)
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Self-paced Online, Webinar, On-site
Selling is hard work. It always has been. And in this new world, with sales teams constantly on the go,...
Customer Service
Eagle's Flight
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Corporate / Group Training
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Top 10 Course
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Multiple (2)
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On-site
It is no longer a competitive advantage for you to have great customer service. The pace of your business, the...
Integrity Service®
Integrity Solutions
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Corporate / Group Training
4.7
(3)
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Online
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Blended
Exceptional customer service is not a function. And it's not an expense. It's a purpose. It all begins with understanding...
Customer Outcome Selling
Baker Communications, Inc.
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Professional Course
5.0
(48)
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Multiple (2)
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Self-paced Online, Webinar, On-site
Once upon a time, sales representatives went into the field and "pushed" their products. They did their best to sell...
Entrepreneurship 101: Who is Your Customer?
edX
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Professional Course
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Beginner level
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From 49 USD
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Online
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Self-paced Online
What separates an idea from a business? A paying customer. And this is where we want to take you in...
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