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IT Service Management Foundation V3 - In House
Procept Associates Ltd.
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Corporate / Group Training
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Beginner level
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Worldwide
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On-site
ITIL V3 was designed from the lifecycle perspective, recognizing that for a service to be created, it should have the...
IT Service Management Foundation V4 - In House
Procept Associates Ltd.
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Corporate / Group Training
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Beginner level
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Worldwide
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On-site
Information Technology Infrastructure Library (ITIL) is a widely-adopted body of knowledge and global best practice framework for service management. ITIL...
ITIL Continual Service Improvement - In House
Procept Associates Ltd.
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Corporate / Group Training
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Intermediate level
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Worldwide
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On-site
The Information Technology Infrastructure Library (ITIL) has become the de-facto best practice standard for the provision of high quality IT...
ITIL Managing Across the Lifecycle - In House
Procept Associates Ltd.
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Corporate / Group Training
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Advanced level
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Worldwide
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On-site
The 5-day ITIL Managing Across the Lifecycle course is an independent certification and is the final module in the ITIL...
ITIL Operational Support and Analysis - In House
Procept Associates Ltd.
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Corporate / Group Training
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Intermediate level
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Worldwide
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On-site
The 4-day ITIL Operational Support and Analysis (OSA) course is an independent certification and prepares the candidate for the Managing...
ITIL Planning, Protection and Optimization - In House
Procept Associates Ltd.
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Corporate / Group Training
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Intermediate level
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Worldwide
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On-site
The 4-day ITIL Planning, Protection and Optimization course is an independent certification and prepares the candidate for the Managing Across...
ITIL Release, Control and Validation - In House
Procept Associates Ltd.
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Corporate / Group Training
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Intermediate level
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Worldwide
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On-site
The 4-day ITIL Release, Control and Validation course is an independent certification and also prepares the candidate for the “Managing...
ITIL Service Design - In House
Procept Associates Ltd.
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Corporate / Group Training
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Intermediate level
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Worldwide
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On-site
The Information Technology Infrastructure Library (ITIL) has become the de-facto best practice standard for the provision of high quality IT...
ITIL Service Offerings and Agreements - In House
Procept Associates Ltd.
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Corporate / Group Training
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Intermediate level
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Worldwide
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On-site
The 4-day TIL Service Offerings and Agreements course is an independent certification and is also a step in the preparation...
ITIL Service Transition - In House
Procept Associates Ltd.
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Corporate / Group Training
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Intermediate level
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Worldwide
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On-site
The Information Technology Infrastructure Library (ITIL) has become the de-facto best practice standard for the provision of high quality IT...
ITIL V3 Foundation - In House
Procept Associates Ltd.
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Corporate / Group Training
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Beginner level
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From 500 CAD
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Worldwide
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On-site
ITIL is the most widely accepted approach to IT service management in the world. It provides a cohesive set of...
Leadership & Change Management for Project Managers - In House
Procept Associates Ltd.
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Corporate / Group Training
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Advanced level
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Worldwide
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On-site
t is staggering that close to 80% of change initiatives end up failing, or falling far short of delivering on...
Leadership FIRST: The Leaders Most Critical Priorities
Strategic Leadership Development International
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Corporate / Group Training
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Worldwide
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On-site
Effective, vibrant leadership builds around five critical priorities: Focus, Inspiration, Resilience, Sustained Drive, and Team Trust. Leadership FIRST underscores the...
Leadership, Relationships and Change - In House
Procept Associates Ltd.
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Corporate / Group Training
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Advanced level
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Worldwide
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On-site
Managing projects is all about managing change–for your customers, your community, your organization, and your delivery partners. This 2-day course...
Leading Virtual Teams - In House
Procept Associates Ltd.
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Corporate / Group Training
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Advanced level
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Worldwide
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On-site
Virtual teams are a reality today. Most large organizations have multiple divisions and locations. Smaller companies may have team members...
Leading Virtual Teams in a Changing City - In House
Procept Associates Ltd.
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Corporate / Group Training
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Advanced level
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Worldwide
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On-site
The term “Distributed Teams” refers to teams comprised of members working remotely or physically apart from each other and others...
Lean Project Management - In House
Procept Associates Ltd.
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Corporate / Group Training
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Beginner level
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From 80 USD
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Worldwide
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On-site
With most of us facing intense pressures to reduce the costs and speed up the delivery of our projects, we...
Learning Measurement and Analytics
Infopro Learning
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Corporate / Group Training
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Worldwide
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On-site
We collaborate with organizations to gather, analyze, optimize, validate, and enhance the value of their learning and development (L&D) data,...
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