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Customer Service Excellence: Virtual Training For Call Centers (1.5-Hour)
IdeaGuides: Training and Meeting Facilitation
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Corporate / Group Training
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Multiple (2)
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On-site
This powerful, tailored, 1.5-hour workshop will give your staff more than just the foundation on providing good internal and external...
Customer Service Excellence: Virtual Training For Call Centers (4-Hour)
IdeaGuides: Training and Meeting Facilitation
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Corporate / Group Training
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Multiple (2)
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On-site
This powerful, tailored, 4 and 8 hour workshop will give your staff more than just the foundation on providing good...
Negotiation Skills Training
Corporate Coach Group
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Corporate / Group Training
5.0
(4)
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Worldwide
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On-site
When in business, you will need at some point to negotiate with others in order to get the best deal...
Anger Management – Managing Your Inner Child
GoldSRD
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
A One Day Overview on Controlling and Using Emotions Effectively Benjamin Franklin once said, ‘In this world nothing can be...
Appreciative Inquiry: Influencing Change & the Power of Positive Imagery
GoldSRD
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
Organizations can be thought of as living beings made up of the individuals working within it. Appreciative Inquiry has the...
Assertiveness and Self-Confidence
GoldSRD
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
Self-confidence and assertiveness are two skills that are crucial for success in life. If you don’t feel worthy, and/or you...
Attention Management: Focused Behavior
GoldSRD
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
A distracted employee is a less effective employee. Employees who do not pay attention to their work can waste valuable...
Body Language Basics
GoldSRD
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
A Crash Course on Reading Body Language Can you tell if someone is telling the truth just by looking at...
Business Etiquette
GoldSRD
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
A One Day Detailed Course on How to Fit In with the In-Crowd This course examines the basics, most importantly...
Business Writing
GoldSRD
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
An Overview of Best Practices in Business Writing Writing is a key method of communication for most people, and it’s...
Coaching and Mentoring
GoldSRD
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
A One Day Detailed Course Challenging your Inner Nick Saban You are in your office looking over your performance report...
Communication Strategies for the Workplace
GoldSRD
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
Best Practices in Interoffice Communication For the better part of every day, we are communicating to and with others. Whether...
Conflict Resolution – Managing Conflict in the Workplace
GoldSRD
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site, Self-paced Online
Wherever two or more people come together, there is bound to be conflict. This course will give participants a seven-step...
Crisis Management
GoldSRD
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
Crisis Management is a unique practice that is only necessary at the most dire times. When it is necessary and...
Crucial Communications: Skills When the Stakes are High
GoldSRD
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
Optimizing Interpersonal and Communication Skills Have great technical auditors that could use some help with their communication skills? Auditors who...
Customer Service Upsell/Cross Selling Skills - Experience+™
ASLAN Training & Development
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Corporate / Group Training
5.0
(3)
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Multiple (2)
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Virtual Classroom, On-site
How to Offer The Best Customer Service and Make Sales at the same time. A high percentage of customer service...
Delivering Constructive Criticism
GoldSRD
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
A One Day Detailed Course on Having Hard Conversations in a Positive Manner Delivering Constructive Criticism is one of the...
Employee Motivation
GoldSRD
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
A One Day Detailed Course on Motivating People the Right Way When you think of staff motivation, many things may...
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