Learn how we sort results
Do you want to learn how we sort our results? Read more about about how courses are ranked in the search results.
Relevance
Customer Service Training: Critical Elements of Customer Service
Mainstream Corporate Training
|
Corporate / Group Training
-
Multiple (2)
-
Self-paced Online, On-site, Virtual Classroom
While many companies promise to deliver an incredible customer experience, some are better at delivering than others. This two-day course...
Dealing With Difficult People
TrainSMART Inc.
|
Corporate / Group Training
-
Multiple (2)
-
Webinar, On-site
Every organization has them – those difficult people who negatively impact morale, productivity, teamwork, and their own career! Difficult people...
Making Generational Difference Work for You
Master Connection Associates
|
Corporate / Group Training
-
Multiple (2)
-
Self-paced Online, On-site
The difference between generations especially when it comes to sales, management and leadership today is magnified by the outward and...
Difficult Conversations – Strategies for Challenging Discussions
ACHIEVE Centre for Leadership Inc.
|
Corporate / Group Training
-
From 259 CAD
-
Multiple (3)
-
On-site, Classroom, Webinar
Whether sharing bad news with a client, providing corrective action, or talking with a colleague about an uncomfortable issue, difficult...
Crisis handling
Virgil Scudder & Associates
|
Corporate / Group Training
-
United States of America
-
On-site
With a long history of helping companies and executives manage major crises, Virgil Scudder & Associates has delivered its onsite Crisis Handling...
Leading Change
Eagle's Flight
|
Corporate / Group Training
-
Multiple (2)
-
On-site
Quite frankly people do not hate change, they hate the chaos that is often associated with it. Today’s workforce is...
The Effective Team Toolbox: Foundational Tools to Reduce Drama and Amplify Engagement
Thought Design
|
Corporate / Group Training
-
United States of America
-
On-site
In modern organizations, the strength in which people work in teams has become paramount to group success. Learn 4 foundational...
Dealing With Difficult People
Mainstream Corporate Training
|
Corporate / Group Training
-
Multiple (2)
-
Self-paced Online, On-site, Virtual Classroom
We can get into a routine where it feels like everyone we speak with is either having a bad day,...
Dealing with Difficult People
ACHIEVE Centre for Leadership Inc.
|
Corporate / Group Training
-
From 42 CAD
-
Multiple (3)
-
On-site, Classroom, Webinar
We all encounter people we find difficult, and typically conversations with them leave us feeling stressed and frustrated. This workshop...
Holding Courageous Conversations
Stewart Leadership
|
Corporate / Group Training
-
Multiple (2)
-
On-site
Leaders need to deliver tough conversations from time to time – conversations that can be uncomfortable and require courage. These...
Problem Solving Training & Decision Making
Corporate Coach Group
|
Corporate / Group Training
5.0
(2)
-
Worldwide
-
On-site
Problem solving is regarded as the ultimate skill, since we all need to solve our problems. This Problem Solving training...
Workplace Violence Prevention and Intervention
Vistelar, LLC
|
Corporate / Group Training
-
United States of America
-
On-site
This training follows the American National Standard Workplace Violence Prevention and Intervention Standard (ASIS International and Society for Human Resource...
De-escalating Potentially Violent Situations™
ACHIEVE Centre for Leadership Inc.
|
Corporate / Group Training
-
From 42 CAD
-
Multiple (3)
-
On-site, Classroom, Webinar
For those who work in an environment where there is potential for violence, it is important to develop the skills...
Violence Threat Assessment – Planning and Response
ACHIEVE Centre for Leadership Inc.
|
Corporate / Group Training
-
Multiple (3)
-
On-site
After a violent incident, it is not uncommon to find that people were aware of clues that violence was being...
Compassionate Care Connections: Mastering Healthcare Customer Service Excellence
TrainSMART Inc.
|
Corporate / Group Training
-
United States of America
-
On-site
Does Your Team Need Help With Transforming Patient Experiences? Let Us Teach Them How To Master the Art of Exceptional...
Leading Change Program
Organizational Agility Advisors, LLC
|
Corporate / Group Training
-
From 10,000 USD
-
United States of America
-
On-site
Leading Change is often assumed to be like any project – set goals, develop plans and march on. Unfortunately, to...
Critical Thinking: Strategies in Decision Making
Goldy Ventures
|
Corporate / Group Training
-
Multiple (2)
-
Virtual Classroom, On-site
Critical thinking is a domain-general thinking skill. The ability to think clearly and rationally is important, in whatever you choose...
Principles of Stabilization and Control
Vistelar, LLC
|
Corporate / Group Training
-
United States of America
-
On-site
This course covers defensive tactics that go beyond proxemics and basic personal protection. The first level of this course emphasizes...
Ads
