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Problem Solving and Decision Making
Goldy Ventures
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Corporate / Group Training
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Multiple (2)
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On-site, Virtual Classroom
Utilizing lecture, group exercises, and roleplaying, participants will learn to use information effectively when solving problems and making decisions. Emphasis...
Everything DiSC® Productive Conflict
True North Team Building, LLC
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Corporate / Group Training
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North America
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On-site
Improve self-awareness around conflict behaviors. Rather than focus on a step-by-step process for conflict resolution, Everything DiSC Productive Conflict provides...
Managing Difficult Phone Calls
ACHIEVE Centre for Leadership Inc.
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Corporate / Group Training
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From 42 CAD
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Multiple (3)
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On-site, Self-paced Online, Webinar
Handling difficult interactions on the phone is a challenging task, especially if the caller is in a heightened state of...
Getting Along in The Workplace
Mainstream Corporate Training
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Corporate / Group Training
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Multiple (2)
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Self-paced Online, On-site, Virtual Classroom
Many people see conflict as a negative experience. In fact, conflict is a necessary part of our personal growth and...
Conflict Management: How to Stay Cool, Calm & Collected When the Pressure’s On
Goldy Ventures
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
Pressures, problems, and conflicts are a fact of life. This course lays out a unique and powerful approach to making...
Conflict Management For Education
Vistelar, LLC
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Corporate / Group Training
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United States of America
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On-site
Become a certified instructor or practitioner of Vistelar’s non-escalation, de-escalation, crisis intervention, and personal protection methodologies — specifically designed for...
Conflict Management For Healthcare
Vistelar, LLC
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Corporate / Group Training
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United States of America
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On-site
Become a certified instructor or practitioner of Vistelar’s non-escalation, de-escalation, crisis intervention, and personal protection methodologies — specifically designed for...
Conflict Management For Customer Service & Sales
Vistelar, LLC
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Corporate / Group Training
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United States of America
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On-site
Become a certified instructor or practitioner of Vistelar’s non-escalation, de-escalation, crisis intervention, and personal protection methodologies — specifically designed for...
Conflict Management For Public Safety
Vistelar, LLC
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Corporate / Group Training
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United States of America
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On-site
Become a certified instructor or practitioner of Vistelar’s non-escalation, de-escalation, crisis intervention, and personal protection methodologies — specifically designed for...
Conflict Management For Security & Loss Prevention
Vistelar, LLC
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Corporate / Group Training
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United States of America
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On-site
Become a certified instructor or practitioner of Vistelar’s non-escalation, de-escalation, crisis intervention, and personal protection methodologies — specifically designed for...
Managing Tough Conversations
ImprovEdge
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Corporate / Group Training
5.0
(33)
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Multiple (2)
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On-site
A Positive, Proactive 3-Step System For Leaders Invested in Finding The Best Solutions, Not Arguing. This simple three-step system provides...
Advanced Trainer Skills For Contact-Professional Instructors
Vistelar, LLC
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Corporate / Group Training
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United States of America
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On-site
This course trains trainers how to effectively train contact professionals in verbal and physical psychomotor skills. This is not a...
Trauma-Responsive Conflict/Crisis Management
Vistelar, LLC
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Corporate / Group Training
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United States of America
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On-site
Trauma-responsive conflict/crisis management (TRCM) is an approach to interacting with others that acknowledges the effects of psychological, emotional and physical...
Conflict Management For Organizational Teams
Vistelar, LLC
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Corporate / Group Training
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United States of America
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On-site
Become a practitioner of Vistelar’s conflict management methodologies with an emphasis on internal versus external (e.g., with customers) communications. Improve...
Harnessing Harmful Behavior
Lighthouse Leadership
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Corporate / Group Training
4.0
(1)
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From 1,900 USD
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United States of America
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On-site
Highly interactive, skill-based, and evidence-based learning workshop incorporates all elements of the Knowles Adult Learning Model, including many of the...
Active Assailant/Shooter Preparedness and Response
Vistelar, LLC
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Corporate / Group Training
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United States of America
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On-site
Every organization must prepare for an attack by an active shooter and must know how to respond should an attack occur. Vistelar,...
SOLVE IT! Focusing Team Talent on How to Overcome a Major Challenge
Speakout Inc.
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Corporate / Group Training
5.0
(1)
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United States of America
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On-site
Pushing forward is hard enough without continuing to stumble on issues that just don’t seem to go away, causing expense,...
Working With You is Killing Me - Dealing With Difficult People
Leader Development Institute
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Corporate / Group Training
4.9
(14)
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Multiple (2)
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Virtual Classroom, On-site
At some point in your career you will work with someone you find to be difficult. When we were in...
Investigation Skills Training
Corporate Coach Group
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Corporate / Group Training
5.0
(4)
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Worldwide
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On-site
Certain scenarios in the workplace occur where management must investigate allegations of malpractice. Whether these allegations signify a breach of the...
Customer Service Training: Critical Elements of Customer Service
Mainstream Corporate Training
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Corporate / Group Training
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Multiple (2)
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Self-paced Online, On-site, Virtual Classroom
While many companies promise to deliver an incredible customer experience, some are better at delivering than others. This two-day course...
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