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Using Emotional Intelligence in a Call Centre (Corporate)
Building Blocks Learning Network
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Corporate / Group Training
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North America
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On-site
Working in a call centre or a client-centered job can be rewarding, although it can also come with challenges such...
Towards Improved Well-Being (Corporate)
Building Blocks Learning Network
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Corporate / Group Training
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North America
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On-site
The World Health Organization defines burnout as a syndrome “resulting from chronic workplace stress that has not been successfully managed.”...
Recognizing and Removing Barriers to Performance - In House
Procept Associates Ltd.
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Corporate / Group Training
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Beginner level
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Worldwide
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On-site
Great managers can read people. They know that employees have different skills, different concerns and different levels of motivation. Further,...
Cracking the Engagement Code
Infopro Learning
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
Cracking the engagement code leadership development program aims to equip leaders with the knowledge and skills to optimize employee engagement...
Self-Aware Leader - In House
Procept Associates Ltd.
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Corporate / Group Training
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Beginner level
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Worldwide
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On-site
Supervising people can be tough, different personalities, motivations, fears, and goals all play into the dynamic that make up the...
PMI-ACP® Exam Preparation - In House
Procept Associates Ltd.
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Corporate / Group Training
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Intermediate level
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From 395 USD
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Worldwide
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On-site
This course will help prepare students for the Agile Certified Practitioner exam, first by explaining the application process and test,...
Leading Virtual Teams in a Changing City - In House
Procept Associates Ltd.
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Corporate / Group Training
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Advanced level
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Worldwide
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On-site
The term “Distributed Teams” refers to teams comprised of members working remotely or physically apart from each other and others...
Communications in Action - In House
Procept Associates Ltd.
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Corporate / Group Training
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Beginner level
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Worldwide
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On-site
Communication is one of the critical success factors in projects. Communication provides the foundation for defining and managing project objectives...
Facilitating Teams to Higher Performance - In House
Facilitation First Inc
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Corporate / Group Training
5.0
(4)
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Multiple (2)
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Virtual Classroom, On-site
Much of what we do today in our workplace involves the use of teams. They have become an essential strategy...
Leading Remote Teams Through Influence
Barnes & Conti Associates, Inc.
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Corporate / Group Training
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Multiple (2)
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Webinar, On-site
For some time, organizations have been in a state of rapid structural change. Virtual teams often spread across the globe,...
Preparing for Success in Public Service Competitions (Corporate)
Building Blocks Learning Network
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Corporate / Group Training
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North America
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On-site
The federal government is going through dynamic change, with many people searching for different positions. To advance your career in...
Writing Operational Policies and Procedures (Corporate)
Building Blocks Learning Network
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Corporate / Group Training
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North America
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On-site
This workshop will equip participants with tools and techniques to write operational policies that clearly define the requirements for operational...
Roadmap to a Fulfilling Retirement (Corporate)
Building Blocks Learning Network
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Corporate / Group Training
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North America
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On-site
It is never too early to plan the next phase of your life, because a well-planned life is the key...
Leading Hybrid Teams - In House
Facilitation First Inc
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
Are you a people-leader with some employees working remotely and some working on-site? And do you have additional unique hybrid...
Unconscious Bias (Corporate)
Building Blocks Learning Network
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Corporate / Group Training
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North America
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On-site
While the spotlight is shining brightly on all of today’s leaders in this time of global social change, each one...
Retirement Planning for Executives (Corporate)
Building Blocks Learning Network
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Corporate / Group Training
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North America
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On-site
Retirement is no longer a distant reality. As an executive, you recognize the importance of planning for your retirement, the...
Facilitating Inclusive Hybrid Meetings - In House
Facilitation First Inc
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Corporate / Group Training
5.0
(7)
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Multiple (2)
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Virtual Classroom, On-site
As the future of work is rapidly changing, so too is the future of meetings. As companies embrace hybrid and...
Constructive Debate A Collaborative Approach to Building Better Ideas - In House
Procept Associates Ltd.
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Corporate / Group Training
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Beginner level
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Worldwide
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On-site
To be successful as global competitors, leaders in today’s organizations must establish and maintain an environment that supports the open...
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