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Confirming/Closing Sales
Chart Learning Solutions
|
Professional Course
5.0
(10)
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Intermediate level
-
Online
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Self-paced Online
Think about the difference between the words, “close” and “confirm.” If you close the sale, the mind thinks something has...
Listening Skills
Chart Learning Solutions
|
Professional Course
5.0
(12)
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Intermediate level
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Online
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Self-paced Online
We listen more than 80% during a day. As important as it is though, listening is also vastly misunderstood. Many...
Qualifying Leads
Chart Learning Solutions
|
Professional Course
4.0
(1)
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Beginner level
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Online
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Self-paced Online
Qualifying is the process of determining interest, authority, urgency, budget, and competitive situation. Qualification information is critical to learn early...
Product Knowledge
Chart Learning Solutions
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Professional Course
4.0
(1)
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Intermediate level
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Online
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Self-paced Online
There are two “faces” of developing your professional skills—an external side and an internal side; a customer-facing side and personal-facing...
Building Rapport in Sales
Chart Learning Solutions
|
Professional Course
4.9
(9)
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Beginner level
-
Online
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Self-paced Online
Think of when you met someone for the first time. What was your impression? Good? Bad? Neutral? What we do...
Building Rapport in Customer Service
Chart Learning Solutions
|
Professional Course
4.9
(9)
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Intermediate level
-
Online
-
Self-paced Online
Think of when you met someone for the first time. What was your impression? Good? Bad? Neutral? What we do...
Service Attitude
Chart Learning Solutions
|
Professional Course
4.9
(8)
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Intermediate level
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Online
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Self-paced Online
According to a Stanford Research Institute study, success is 88% attitude and only 12% education. Maintaining a positive attitude is...
Building Referrals
Chart Learning Solutions
|
Professional Course
4.0
(1)
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Intermediate level
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Online
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Self-paced Online
In sales, a referral is the key to the door of resistance. Referrals are the most powerful strategy for increasing...
Questioning Techniques
Chart Learning Solutions
|
Professional Course
5.0
(5)
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Intermediate level
-
Online
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Self-paced Online
This power is not only true in sales, but also in many other interpersonal interactions such as service transactions, group...
Leadership Career Development
Chart Learning Solutions
|
Professional Course
5.0
(3)
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Online
-
Self-paced Online
This Leadership Career Development course is just one for the courses in Leadership Development coming from Chart Learning Solutions. These...
Closing Sales
Chart Learning Solutions
|
Professional Course
-
Online
-
Self-paced Online
Think about the difference between the words, “close” and “confirm.” If you close the sale, the mind thinks something has...
Follow Through in Sales
Chart Learning Solutions
|
Professional Course
5.0
(4)
-
Top 10 Course
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Intermediate level
-
Online
-
Self-paced Online
It’s not the “close” or confirmation that terminates your sales action, but follow-through. It not only helps the sale stick,...
Handling Difficult Situations
Chart Learning Solutions
|
Professional Course
4.8
(13)
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Intermediate level
-
Online
-
Self-paced Online
When a service problem occurs, it’s also likely to create an upset or irate customer, further compounding an already sticky...
Rewards and Recognition for Leaders
Chart Learning Solutions
|
Professional Course
4.9
(8)
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Intermediate level
-
Online
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Self-paced Online
If you want to bring out the best in people, including yourself, you’ll find rewards and recognition a central part...
First Impressions in Customer Service
Chart Learning Solutions
|
Professional Course
4.5
(2)
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Intermediate level
-
Online
-
Self-paced Online
Think of when you met someone for the first time. What was your impression? Good? Bad? Neutral? What we do...
Prospecting
Chart Learning Solutions
|
Professional Course
5.0
(1)
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Beginner level
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Online
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Self-paced Online
In sales looking for qualified buyers is like panning for gold, looking for “not dirt” and quickly disqualifying non-buyers. As...
Customer Service Excellence Suite
Chart Learning Solutions
|
Professional Course
4.9
(14)
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Online
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Self-paced Online
Chart Learning Solutions’ Customer Service Excellence Suite is a collection of their sixteen courses in customer service. Service Cycle-Management courses...
Problem Solving in Service
Chart Learning Solutions
|
Professional Course
4.3
(3)
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Intermediate level
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Online
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Self-paced Online
If you are not part of the solution, you are part of the problem. A problem is any obstacle that...
Displaying 1-20 of 24 results
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