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Difficult Conversations
Lausanne Business Solutions
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Corporate / Group Training
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Multiple (2)
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On-site, Blended, Virtual Classroom
Eventually, we all find ourselves in difficult conversations. They are an inevitable part of our personal and professional lives. Whether...
Effective Techniques for Dealing with Difficult Customers
Pryor Learning
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Professional Course
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From 199 USD
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Online
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Webinar
Dealing with customers and handling their complaints is stressful — and risky — business! When customers are confrontational, over demanding...
Effective Techniques for Dealing with Difficult Customers (On-site)
Pryor Learning
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Corporate / Group Training
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Nationwide
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On-site
Dealing with customers and handling their complaints is stressful — and risky — business! When customers are confrontational, over demanding...
Managing Conflict in the Workplace (Video on Demand)
PDHengineer
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Professional Course
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From 30 USD
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Online
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Self-paced Online
Constructive ways to handle conflict The sources of conflict in an organization The different types of actions that cause conflict...
High Conflict in Law: An Introduction
edX
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Professional Course
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Beginner level
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From 169 USD
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Online
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Virtual Classroom
Are you familiar with ‘high-conflict’ behaviours? What are they, and how can you effectively work with high-conflict people? Learn about...
Conflict Resolution in Business Through Assertive Communication
PDHengineer
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Professional Course
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From 30 USD
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Online
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Self-paced Online
Evaluate what it means to be assertive Discuss the role of effective, assertive communication in the workplace Review scenarios of...
Workplace Violence: How to Manage Anger and Violence in the Workplace
Mainstream Corporate Training
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Corporate / Group Training
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Multiple (2)
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On-site, Self-paced Online, Virtual Classroom
Violence of any sort has many roots. Sometimes there are warning signs of workplace violence, but this is not always...
Communicating to Resolve Conflict
Exec Comm
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Corporate / Group Training
4.5
(2)
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United States of America
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On-site
Uncertainty and stress affect people in different ways. Well-intended comments and opinions can be misinterpreted, turning everyday conversations into unproductive...
Mastering the Art of Critical Conversations
Canadian Management Centre
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Professional Course
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From 2,695 USD
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Multiple (3)
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Classroom, On-site
If you're like most people, you run into trouble when conversations turn from routine to crucial. Your body's natural fight-or-flight...
Displaying 1-11 of 11 results
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