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Difficult Conversations
Lausanne Business Solutions
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Corporate / Group Training
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Multiple (2)
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On-site, Blended, Virtual Classroom
Eventually, we all find ourselves in difficult conversations. They are an inevitable part of our personal and professional lives. Whether...
Effective Techniques for Dealing with Difficult Customers (On-site)
Pryor Learning
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Corporate / Group Training
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Nationwide
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On-site
Dealing with customers and handling their complaints is stressful — and risky — business! When customers are confrontational, over demanding...
Workplace Violence: How to Manage Anger and Violence in the Workplace
Mainstream Corporate Training
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Corporate / Group Training
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Multiple (2)
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On-site, Self-paced Online, Virtual Classroom
Violence of any sort has many roots. Sometimes there are warning signs of workplace violence, but this is not always...
Communicating to Resolve Conflict
Exec Comm
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Corporate / Group Training
4.5
(2)
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United States of America
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On-site
Uncertainty and stress affect people in different ways. Well-intended comments and opinions can be misinterpreted, turning everyday conversations into unproductive...
Mastering the Art of Critical Conversations
Canadian Management Centre
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Professional Course
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From 2,695 USD
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Multiple (3)
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Classroom, On-site
If you're like most people, you run into trouble when conversations turn from routine to crucial. Your body's natural fight-or-flight...
Displaying 1-7 of 7 results
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