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Advanced Trainer Skills For Contact-Professional Instructors
Vistelar, LLC
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Corporate / Group Training
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United States of America
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On-site
This course trains trainers how to effectively train contact professionals in verbal and physical psychomotor skills. This is not a...
Dealing With Difficult People
TrainSMART Inc.
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Corporate / Group Training
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Multiple (2)
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On-site, Webinar
Every organization has them – those difficult people who negatively impact morale, productivity, teamwork, and their own career! Difficult people...
Making Generational Difference Work for You
Master Connection Associates
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Corporate / Group Training
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Multiple (2)
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Self-paced Online, On-site
The difference between generations especially when it comes to sales, management and leadership today is magnified by the outward and...
Harnessing Harmful Behavior
Lighthouse Leadership
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Corporate / Group Training
4.0
(1)
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From 1,900 USD
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United States of America
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On-site
Highly interactive, skill-based, and evidence-based learning workshop incorporates all elements of the Knowles Adult Learning Model, including many of the...
Leading Change
Eagle's Flight
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Corporate / Group Training
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Multiple (2)
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On-site
Quite frankly people do not hate change, they hate the chaos that is often associated with it. Today’s workforce is...
Investigation Skills Training
Corporate Coach Group
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Corporate / Group Training
5.0
(4)
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Worldwide
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On-site
Certain scenarios in the workplace occur where management must investigate allegations of malpractice. Whether these allegations signify a breach of the...
Difficult Conversations – Strategies for Challenging Discussions
ACHIEVE Centre for Leadership Inc.
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Corporate / Group Training
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From 259 CAD
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Multiple (3)
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On-site, Classroom, Webinar
Whether sharing bad news with a client, providing corrective action, or talking with a colleague about an uncomfortable issue, difficult...
Dealing With Difficult People
Mainstream Corporate Training
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Corporate / Group Training
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Multiple (2)
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Self-paced Online, On-site, Virtual Classroom
We can get into a routine where it feels like everyone we speak with is either having a bad day,...
Handling a Challenging Customer
GoldSRD
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Corporate / Group Training
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United States of America
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On-site
Customer service is a necessary position in the job world today. It helps companies give customers what they want and...
Dealing with Difficult People
ACHIEVE Centre for Leadership Inc.
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Corporate / Group Training
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From 42 CAD
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Multiple (3)
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On-site, Classroom, Webinar
We all encounter people we find difficult, and typically conversations with them leave us feeling stressed and frustrated. This workshop...
Holding Courageous Conversations
Stewart Leadership
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Corporate / Group Training
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Multiple (2)
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On-site
Leaders need to deliver tough conversations from time to time – conversations that can be uncomfortable and require courage. These...
Customer Service Training: Critical Elements of Customer Service
Mainstream Corporate Training
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Corporate / Group Training
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Multiple (2)
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Self-paced Online, On-site, Virtual Classroom
While many companies promise to deliver an incredible customer experience, some are better at delivering than others. This two-day course...
Crisis handling
Virgil Scudder & Associates
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Corporate / Group Training
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United States of America
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On-site
With a long history of helping companies and executives manage major crises, Virgil Scudder & Associates has delivered its onsite Crisis Handling...
Dealing With Difficult People
Stitt Feld Handy Group
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Professional Course
5.0
(10)
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From 1,800 USD
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Multiple (2)
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On-site, Webinar
At this multi-day workshop you will learn techniques to handle difficult conversations and difficult people with confidence, deal with problem...
The Effective Team Toolbox: Foundational Tools to Reduce Drama and Amplify Engagement
Thought Design
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Corporate / Group Training
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United States of America
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On-site
In modern organizations, the strength in which people work in teams has become paramount to group success. Learn 4 foundational...
Workplace Violence Prevention and Intervention
Vistelar, LLC
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Corporate / Group Training
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United States of America
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On-site
This training follows the American National Standard Workplace Violence Prevention and Intervention Standard (ASIS International and Society for Human Resource...
Compassionate Care Connections: Mastering Healthcare Customer Service Excellence
TrainSMART Inc.
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Corporate / Group Training
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United States of America
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On-site
Does Your Team Need Help With Transforming Patient Experiences? Let Us Teach Them How To Master the Art of Exceptional...
Violence Threat Assessment – Planning and Response
ACHIEVE Centre for Leadership Inc.
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Corporate / Group Training
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Multiple (3)
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On-site
After a violent incident, it is not uncommon to find that people were aware of clues that violence was being...
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