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Verbal De-Escalation
Building Blocks Learning Network
|
Professional Course
5.0
(1)
-
From 325 USD
-
Ottawa
-
Classroom
These are increasingly stressful times. In dealing with delicate or complex situations, you may find your client or even colleague...
Unconscious Bias
Building Blocks Learning Network
|
Professional Course
5.0
(1)
-
From 595 USD
-
Ottawa
-
Classroom
While the spotlight is shining brightly on all of today’s leaders in this time of global social change, each one...
Building an Inclusive Workplace
Building Blocks Learning Network
|
Professional Course
5.0
(1)
-
From 325 USD
-
Ottawa
-
Classroom
Canada is a country of diversity, but many of our workplaces do not reflect this reality. Even when they do,...
Towards Anti-Racism in the Workplace
Building Blocks Learning Network
|
Professional Course
5.0
(1)
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From 595 USD
-
Ottawa
-
Classroom
Canada is built on the traditional land of Indigenous Peoples and much of it remains unceded. Canada is also a...
Performance Measurement and Evaluation
Building Blocks Learning Network
|
Professional Course
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From 1,095 USD
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Ottawa
-
Classroom
Pre-reading, research and group work are part of the workshop. Lively discussion will likely fall out of the readings and...
Managing Employee Performance
Building Blocks Learning Network
|
Professional Course
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From 595 USD
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Ottawa
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Classroom
Inspiring someone to be their best is not an easy task. It requires clear expectations, a facilitating environment, rewards and...
Planting a Seed for Reconciliation
Building Blocks Learning Network
|
Professional Course
5.0
(1)
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From 325 USD
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Ottawa
-
Classroom
The Truth and Reconciliation Commission (TRC) was an important step in initiating processes of Reconciliation between Indigenous peoples and other...
Working with Different Generations
Building Blocks Learning Network
|
Professional Course
5.0
(1)
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From 325 USD
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Ottawa
-
Classroom
While Canada is a nation of diversity, we have much work to do to ensure that in our workplaces everyone...
Building Effective Teams
Building Blocks Learning Network
|
Professional Course
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From 325 USD
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Ottawa
-
Classroom
Building high performance and effective teams can be a challenge for today’s leaders, especially given the rapidly changing dynamics of...
Using Emotional Intelligence in a Call Centre
Building Blocks Learning Network
|
Professional Course
4.0
(1)
-
From 1,095 USD
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Ottawa
-
Classroom
Working in a call centre or a client-centered job can be rewarding, although it can also come with challenges such...
Displaying 1-12 of 12 results
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