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ITIL V3 Foundation - In House
Procept Associates Ltd.
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Corporate / Group Training
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Beginner level
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From 500 CAD
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Worldwide
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On-site
ITIL is the most widely accepted approach to IT service management in the world. It provides a cohesive set of...
Working with Different Generations (Corporate)
Building Blocks Learning Network
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Corporate / Group Training
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North America
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On-site
While Canada is a nation of diversity, we have much work to do to ensure that in our workplaces everyone...
Coaching Skills for Leaders: Developing A Coaching Culture - In House
Procept Associates Ltd.
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Corporate / Group Training
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Intermediate level
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Worldwide
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On-site
This two day workshop has been designed to help participants to develop a coaching style of management/leadership. The workshop will...
Active Listening - In House
Procept Associates Ltd.
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Corporate / Group Training
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Beginner level
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Worldwide
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On-site
Most people listen to respond instead of listening to understand. Do you have the tools and skills to listen well...
Constructive Debate: Building Better Ideas
Barnes & Conti Associates, Inc.
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Corporate / Group Training
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Multiple (2)
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On-site
It is far too common in teams and organizations that new ideas and unusual solutions are ignored, suppressed, or even...
Working with Empathy - In House
Procept Associates Ltd.
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Corporate / Group Training
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Intermediate level
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Worldwide
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On-site
Simply defined, empathy is the ability to understand and relate to the thoughts, emotions or experiences of others. It is...
Building a Culture of Trust
Infopro Learning
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
The Building a Culture of Trust training program has been created to aid leaders in evaluating, boosting, and amplifying trust...
ITIL Release, Control and Validation - In House
Procept Associates Ltd.
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Corporate / Group Training
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Intermediate level
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Worldwide
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On-site
The 4-day ITIL Release, Control and Validation course is an independent certification and also prepares the candidate for the “Managing...
Rewarding Employees and Project Team Members Without Breaking the Bank - In House
Procept Associates Ltd.
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Corporate / Group Training
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Beginner level
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From 99 USD
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Worldwide
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On-site
Your wallet is empty but you still need to reward your employees or project team members? Check out these eight...
Building Effective Teams (Corporate)
Building Blocks Learning Network
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Corporate / Group Training
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North America
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On-site
Building high performance and effective teams can be a challenge for today’s leaders, especially given the rapidly changing dynamics of...
Developing Inter-Cultural Competence - In House
Procept Associates Ltd.
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Corporate / Group Training
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Beginner level
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Worldwide
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On-site
Are you culturally intelligent? Cultural awareness is a key success factor in working as a team. Cultural competence boosts your...
Introduction to Agile Requirements Using User Stories - In House
Procept Associates Ltd.
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Corporate / Group Training
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Beginner level
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From 30 USD
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Worldwide
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On-site
Agile teams use Use Cases and User Stories to define requirements, but what other… Wait a minute. What’s a User...
Thinking on Purpose: Outsmarting Evolution - In House
Procept Associates Ltd.
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Corporate / Group Training
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Intermediate level
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Worldwide
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On-site
For eons, evolution has quietly refined one of the most powerful tools ever known — the human brain. Every second...
Scope and Requirements Development - In House
Procept Associates Ltd.
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Corporate / Group Training
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Intermediate level
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From 395 USD
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Worldwide
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On-site
This online course introduces participants to the tools and techniques necessary to develop well-understood project requirements. Participants are introduced to...
Using Emotional Intelligence in a Call Centre (Corporate)
Building Blocks Learning Network
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Corporate / Group Training
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North America
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On-site
Working in a call centre or a client-centered job can be rewarding, although it can also come with challenges such...
Mindfulness for Resilience and Wellbeing (Corporate)
Building Blocks Learning Network
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Corporate / Group Training
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North America
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On-site
As employees are slowly returning to the office setting after a long period of absence and unprecedented change, we can...
Creating High Performance Teams - In House
Procept Associates Ltd.
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Corporate / Group Training
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Advanced level
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Worldwide
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On-site
Prepare to meet the challenges of 21st century by creating high performance teams in a global economy. Virtual teams are...
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