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Using Emotional Intelligence in a Call Centre (Corporate)
Building Blocks Learning Network
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Corporate / Group Training
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North America
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On-site
Working in a call centre or a client-centered job can be rewarding, although it can also come with challenges such...
Facilitating Forward Guiding Others Towards Results - In House
Procept Associates Ltd.
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Corporate / Group Training
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Beginner level
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Worldwide
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On-site
Facilitating Forward™ is a skill-development program for project managers and other leaders who need to facilitate meetings of their team...
Towards Improved Well-Being (Corporate)
Building Blocks Learning Network
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Corporate / Group Training
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North America
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On-site
The World Health Organization defines burnout as a syndrome “resulting from chronic workplace stress that has not been successfully managed.”...
Healthcare Communication Strategies: Enhancing Patient Care and Team Collaboration | On-site
Accountability Now
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Corporate / Group Training
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United States of America
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On-site
This course is tailored for healthcare professionals seeking to improve their communication skills with patients, families, and healthcare teams. Overcoming...
Self-Aware Leader - In House
Procept Associates Ltd.
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Corporate / Group Training
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Beginner level
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Worldwide
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On-site
Supervising people can be tough, different personalities, motivations, fears, and goals all play into the dynamic that make up the...
Aligning and Strengthening Your High-Performing Team
Corporate Education Group
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Corporate / Group Training
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United States of America
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On-site
It’s no easy task to develop high-performing teams where everyone works together and toward the same goals. It’s even more...
Leading Virtual Teams in a Changing City - In House
Procept Associates Ltd.
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Corporate / Group Training
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Advanced level
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Worldwide
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On-site
The term “Distributed Teams” refers to teams comprised of members working remotely or physically apart from each other and others...
Facilitative Leadership Certificate Program - In House
Facilitation First Inc
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
Facilitation has become a highly respected profession with skilled facilitators in great demand. At the same time, organizations are quickly...
Audit2020: Evolving the Internal Audit Process
GoldSRD
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Corporate / Group Training
5.0
(1)
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Multiple (2)
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Virtual Classroom, On-site
The internal audit profession is very similar to other professions; very resistant to change. When one of our profession’s main...
Facilitating Teams to Higher Performance - In House
Facilitation First Inc
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Corporate / Group Training
5.0
(4)
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Multiple (2)
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Virtual Classroom, On-site
Much of what we do today in our workplace involves the use of teams. They have become an essential strategy...
PMI-ACP® Exam Preparation - In House
Procept Associates Ltd.
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Corporate / Group Training
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Intermediate level
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From 395 USD
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Worldwide
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On-site
This course will help prepare students for the Agile Certified Practitioner exam, first by explaining the application process and test,...
Cutting Edge Creativity
Wronski Associates
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
Let's face it: life is getting more and more challenging. Sometimes we need all the help we can get just...
Communications in Action - In House
Procept Associates Ltd.
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Corporate / Group Training
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Beginner level
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Worldwide
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On-site
Communication is one of the critical success factors in projects. Communication provides the foundation for defining and managing project objectives...
MURAL For Facilitators: Incorporating Online Collaboration - In House
Facilitation First Inc
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
How do you transform a group of passive online-session attendees into highly engaged collaborators? At Facilitation First, our go-to collaboration...
Updating Your Zoom Toolbox - In House
Facilitation First Inc
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
Remote teams are here to stay and finding a tool that effectively allows you to meet and collaborate remotely is...
PRINCE2 Foundation - In House
Procept Associates Ltd.
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Corporate / Group Training
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Beginner level
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Worldwide
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On-site
This 3-day foundation course is aimed at individuals who need to be informed members of a project management team within...
ITIL Service Operation - In House
Procept Associates Ltd.
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Corporate / Group Training
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Intermediate level
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Worldwide
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On-site
The Information Technology Infrastructure Library (ITIL) has become the de-facto best practice standard for the provision of high quality IT...
Bear, Eagle, Buffalo, Mouse: Living in a World of Difference
Wronski Associates
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
Are you a Bear surrounded by a herd of Buffalo? Does your Eagle want to soar but is weighted down...
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