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Dealing with Difficult People
ACHIEVE Centre for Leadership Inc.
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Corporate / Group Training
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From 42 CAD
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Multiple (3)
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On-site, Classroom, Webinar
We all encounter people we find difficult, and typically conversations with them leave us feeling stressed and frustrated. This workshop...
Difficult Conversations – Strategies for Challenging Discussions
ACHIEVE Centre for Leadership Inc.
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Corporate / Group Training
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From 259 CAD
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Multiple (3)
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On-site, Classroom, Webinar
Whether sharing bad news with a client, providing corrective action, or talking with a colleague about an uncomfortable issue, difficult...
Holding Courageous Conversations
Stewart Leadership
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Corporate / Group Training
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Multiple (2)
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On-site
Leaders need to deliver tough conversations from time to time – conversations that can be uncomfortable and require courage. These...
Conflict Management For Customer Service & Sales
Vistelar, LLC
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Corporate / Group Training
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United States of America
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On-site
Become a certified instructor or practitioner of Vistelar’s non-escalation, de-escalation, crisis intervention, and personal protection methodologies — specifically designed for...
Conflict Management For Public Safety
Vistelar, LLC
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Corporate / Group Training
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United States of America
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On-site
Become a certified instructor or practitioner of Vistelar’s non-escalation, de-escalation, crisis intervention, and personal protection methodologies — specifically designed for...
Conflict Management For Security & Loss Prevention
Vistelar, LLC
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Corporate / Group Training
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United States of America
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On-site
Become a certified instructor or practitioner of Vistelar’s non-escalation, de-escalation, crisis intervention, and personal protection methodologies — specifically designed for...
Getting Along in The Workplace
Mainstream Corporate Training
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Corporate / Group Training
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Multiple (2)
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Self-paced Online, On-site, Virtual Classroom
Many people see conflict as a negative experience. In fact, conflict is a necessary part of our personal growth and...
Advanced Alternative Dispute Resolution (Level Two)
Stitt Feld Handy Group
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Professional Course
5.0
(6)
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From 2,425 USD
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Multiple (2)
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On-site, Webinar
This multi-day workshop will elevate your ability to resolve disputes in the workplace and give you the tools to be...
Conflict Management For Education
Vistelar, LLC
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Corporate / Group Training
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United States of America
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On-site
Become a certified instructor or practitioner of Vistelar’s non-escalation, de-escalation, crisis intervention, and personal protection methodologies — specifically designed for...
Conflict Management For Healthcare
Vistelar, LLC
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Corporate / Group Training
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United States of America
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On-site
Become a certified instructor or practitioner of Vistelar’s non-escalation, de-escalation, crisis intervention, and personal protection methodologies — specifically designed for...
Investigation Skills Training
Corporate Coach Group
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Corporate / Group Training
5.0
(4)
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Worldwide
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On-site
Certain scenarios in the workplace occur where management must investigate allegations of malpractice. Whether these allegations signify a breach of the...
Customer Service Training: Critical Elements of Customer Service
Mainstream Corporate Training
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Corporate / Group Training
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Multiple (2)
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Self-paced Online, On-site, Virtual Classroom
While many companies promise to deliver an incredible customer experience, some are better at delivering than others. This two-day course...
Dealing With Difficult People
Stitt Feld Handy Group
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Professional Course
5.0
(10)
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From 1,800 USD
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Multiple (2)
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On-site, Webinar
At this multi-day workshop you will learn techniques to handle difficult conversations and difficult people with confidence, deal with problem...
Advanced Trainer Skills For Contact-Professional Instructors
Vistelar, LLC
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Corporate / Group Training
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United States of America
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On-site
This course trains trainers how to effectively train contact professionals in verbal and physical psychomotor skills. This is not a...
Making Generational Difference Work for You
Master Connection Associates
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Corporate / Group Training
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Multiple (2)
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Self-paced Online, On-site
The difference between generations especially when it comes to sales, management and leadership today is magnified by the outward and...
Compassionate Care Connections: Mastering Healthcare Customer Service Excellence
TrainSMART Inc.
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Corporate / Group Training
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United States of America
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On-site
Does Your Team Need Help With Transforming Patient Experiences? Let Us Teach Them How To Master the Art of Exceptional...
Trauma-Responsive Conflict/Crisis Management
Vistelar, LLC
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Corporate / Group Training
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United States of America
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On-site
Trauma-responsive conflict/crisis management (TRCM) is an approach to interacting with others that acknowledges the effects of psychological, emotional and physical...
Crisis handling
Virgil Scudder & Associates
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Corporate / Group Training
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United States of America
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On-site
With a long history of helping companies and executives manage major crises, Virgil Scudder & Associates has delivered its onsite Crisis Handling...
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