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Difficult Conversations
Lausanne Business Solutions
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Corporate / Group Training
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Multiple (2)
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Blended, Virtual Classroom, On-site
Eventually, we all find ourselves in difficult conversations. They are an inevitable part of our personal and professional lives. Whether...
Difficult Conversations – Strategies for Challenging Discussions
ACHIEVE Centre for Leadership Inc.
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Corporate / Group Training
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From 259 CAD
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Multiple (3)
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On-site, Classroom, Webinar
Whether sharing bad news with a client, providing corrective action, or talking with a colleague about an uncomfortable issue, difficult...
Harnessing Harmful Behavior
Lighthouse Leadership
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Corporate / Group Training
4.0
(1)
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From 1,900 USD
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United States of America
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On-site
Highly interactive, skill-based, and evidence-based learning workshop incorporates all elements of the Knowles Adult Learning Model, including many of the...
Dealing With Difficult People
TrainSMART Inc.
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Corporate / Group Training
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Multiple (2)
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Webinar, On-site
Every organization has them – those difficult people who negatively impact morale, productivity, teamwork, and their own career! Difficult people...
Managing Tough Conversations
ImprovEdge
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Corporate / Group Training
5.0
(33)
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Multiple (2)
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On-site
A Positive, Proactive 3-Step System For Leaders Invested in Finding The Best Solutions, Not Arguing. This simple three-step system provides...
Dealing With Difficult People
Mainstream Corporate Training
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Corporate / Group Training
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Multiple (2)
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Self-paced Online, On-site, Virtual Classroom
We can get into a routine where it feels like everyone we speak with is either having a bad day,...
Dealing with Difficult People
ACHIEVE Centre for Leadership Inc.
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Corporate / Group Training
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From 42 CAD
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Multiple (3)
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On-site, Classroom, Webinar
We all encounter people we find difficult, and typically conversations with them leave us feeling stressed and frustrated. This workshop...
Holding Courageous Conversations
Stewart Leadership
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Corporate / Group Training
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Multiple (2)
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On-site
Leaders need to deliver tough conversations from time to time – conversations that can be uncomfortable and require courage. These...
Getting Along in The Workplace
Mainstream Corporate Training
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Corporate / Group Training
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Multiple (2)
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Self-paced Online, On-site, Virtual Classroom
Many people see conflict as a negative experience. In fact, conflict is a necessary part of our personal growth and...
Conflict Management For Customer Service & Sales
Vistelar, LLC
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Corporate / Group Training
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United States of America
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On-site
Become a certified instructor or practitioner of Vistelar’s non-escalation, de-escalation, crisis intervention, and personal protection methodologies — specifically designed for...
Conflict Management For Public Safety
Vistelar, LLC
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Corporate / Group Training
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United States of America
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On-site
Become a certified instructor or practitioner of Vistelar’s non-escalation, de-escalation, crisis intervention, and personal protection methodologies — specifically designed for...
Compassionate Care Connections: Mastering Healthcare Customer Service Excellence
TrainSMART Inc.
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Corporate / Group Training
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United States of America
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On-site
Does Your Team Need Help With Transforming Patient Experiences? Let Us Teach Them How To Master the Art of Exceptional...
Advanced Alternative Dispute Resolution (Level Two)
Stitt Feld Handy Group
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Professional Course
5.0
(6)
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From 2,425 USD
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Multiple (2)
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On-site, Webinar
This multi-day workshop will elevate your ability to resolve disputes in the workplace and give you the tools to be...
Customer Service Training: Critical Elements of Customer Service
Mainstream Corporate Training
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Corporate / Group Training
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Multiple (2)
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Self-paced Online, On-site, Virtual Classroom
While many companies promise to deliver an incredible customer experience, some are better at delivering than others. This two-day course...
Conflict Management For Security & Loss Prevention
Vistelar, LLC
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Corporate / Group Training
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United States of America
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On-site
Become a certified instructor or practitioner of Vistelar’s non-escalation, de-escalation, crisis intervention, and personal protection methodologies — specifically designed for...
Conflict Management For Education
Vistelar, LLC
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Corporate / Group Training
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United States of America
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On-site
Become a certified instructor or practitioner of Vistelar’s non-escalation, de-escalation, crisis intervention, and personal protection methodologies — specifically designed for...
Conflict Management For Healthcare
Vistelar, LLC
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Corporate / Group Training
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United States of America
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On-site
Become a certified instructor or practitioner of Vistelar’s non-escalation, de-escalation, crisis intervention, and personal protection methodologies — specifically designed for...
Trauma-Responsive Conflict/Crisis Management
Vistelar, LLC
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Corporate / Group Training
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United States of America
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On-site
Trauma-responsive conflict/crisis management (TRCM) is an approach to interacting with others that acknowledges the effects of psychological, emotional and physical...
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