Course description
Behavioral EQ Concepts
TRACOM’s Behavioral EQ Concepts program helps individuals understand the fundamentals of Emotional Intelligence, measure their own abilities and improve their workplace performance.
Upcoming start dates
Who should attend?
Universal
Training content
Introduction
- Emotions, Behavior, and the Brain
- Behavior – The Key Component to Behavioral EQ
- The Importance of Behavioral EQ
The Behavioral EQ Model®
- Emotional Intelligence – Self
- Behavioral Intelligence – Self
- Emotional Intelligence – Others
- Behavioral Intelligence – Others
- The Complete Behavioral EQ Model
Your Behavioral EQ Self-perception Results (Paper Questionnaire)
- Emotional Intelligence – Self
- Behavioral Intelligence – Self
- Emotional Intelligence – Others
- Behavioral Intelligence – Others
Improving Your Behavioral EQ
- How Accurate is Self-Perception?
- How to Improve Your Behavioral EQ
- What to Work On: Emotional Awareness or Behaviors?
Behavioral EQ Action Planner
- Sample of a Completed Behavioral EQ Action Planner
- Behavioral EQ Self-Perception Items (Paper Questionnaire)
- How to Get Input from Others on Your Behavioral EQ
Summary
- References
Appendix – Additional Resources
- The Importance of Behavioral EQ
Quick stats about The TRACOM Group?
Research shows that 85% of financial success is attributed to Emotional Intelligence (EQ) while only 15% is due to IQ.
92% of SOCIAL STYLE training participants developed more positive relationships as a result of SOCIAL STYLE training.
80% of Resilience training participants agreed the training helped them remain flexible when things change.
Reviews
Average rating 5
What I love about this model is the inclusion of the behavioral dimension. Understanding that I can't see the emotions that are going on in your head, but I can see the behavior...
Teaching Emotional Intelligence and SOCIAL STYLE is an important part of achieving a culture of customer service. It’s allowed Starwood Hotels to move from relying on scripted i...
In my executive coaching practice, I use SOCIAL STYLE and EQ to help build more effective leaders. EQ and SOCIAL STYLE provide a common language to talk about problems and accom...