Course description
Developing Inter-Cultural Competence - In House
Are you culturally intelligent? Cultural awareness is a key success factor in working as a team. Cultural competence boosts your ability to understand, communicate and effectively interact with people from different cultures. If you need a boost to help you work successfully with people from different cultures, this short course will fill this need.
This half-day online course addresses many issues that create conflict in relationships. Participants will have ample opportunities to practice what they learned in the class through the use of all discussions and case studies.
Upcoming start dates
Who should attend?
Anyone involved in negotiations or who is trying to spot those who are not being truthful.
Prerequisite
This course has no prerequisite.
Training content
- Defining diversity, biases and stereotyping
- Understanding your own limitations, attitudes, and cultural values
- Understanding cultural differences
- Cross-culture sensitivity and competency
- Benefits of cultural diversity
- Strategies to reduce conflict in a multicultural work environment
- Practical applications
Certification / Credits
Learning Objectives
Participants will gain the ability to be able to:
- Deal with different cultural points of reference
- Describe the challenges facing leaders in a multicultural environment
- Maximize cultural sensitivity when working in a team environment
- Avoid misunderstandings based on cultural differences
- Reduce stress and irritation
Contact this provider
Procept Associates Ltd.
Since 1963, Procept (and its subsidiaries) have trained over 1 million people from over 17,000 organizations. We focus on developing competencies in project management, change management, agile management, leadership, business analysis, IT and data management, as well as soft skill...