Course description
Effective Communication
It’s no secret that good leaders are also good communicators. The best leaders know that effective communication is as much about listening to others as it is about the words they speak. The importance of the exchange of information in the workplace makes effective communication skills a critical business tool and an essential employee attribute.
This course can also be offered virtually. Please contact Corporate College to learn more.
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Training content
Upon completion, participants will be able to:
- Recognize the components of the communication process.
- Identify the relevance and benefits of effective communication.
- Use the strengths of individual communication styles to improve business and personal relationships.
- Recognize and apply communication style to effectively communicate with individuals who use another style.
- Identify the communication style of others and flex communication style to have productive conversations.
Costs
The cost of this training course includes all course materials and a subject matter expert instructor
Certification / Credits
Upon completion, participants will receive a Certificate of Competion with CEUs.
This course is part of the Frontline Manager Certificate Program.
Contact this provider
Corporate College, a Division of Cuyahoga Community College
Founded in 2003, Corporate College offers Northeast Ohio businesses and individuals professional training and development, along with state-of-the-art meeting and conference space at Corporate College East in Warrensville Heights and Corporate College West in Westlake. Whether you are engaged with...